“Ford’s interactive display allows library visitors, many of them homeless, to express themselves anonymously. Panels hanging from the ceiling ask visitors ‘What do you need? What can you give?’ Paper, pens, and a drop box allow visitors to answer. Ford periodically empties the box and pins the responses on the five panels in the display.
She’s been surprised by what people have said. The vast majority didn’t ask for money or housing or food — they asked for empathy.”
“An employee at the main branch of the Worcester Public Library, speaking for herself and not the library, said the main branch serves as the city’s defacto day shelter for homeless people, but employees there often find themselves unequipped to help the homeless patrons. The employee, Elizabeth McKinstry, said the task force should look at staffing social workers at the library to help the homeless people who shelter there.
‘We really need someone onsite to help us do what we want to do as librarians, which is help people,’ said McKinstry.
She also added she was disappointed no one from the library was included on the task force.”
“But while some libraries have looked for ways to dissuade the homeless from using their facilities, leaders in Richmond have taken a different tack.
Over the past two years, they have eliminated rules that targeted people without housing by banning such items as large bags and bedrolls and begun adding services aimed at aiding the growing class of patrons. They made it easier for people without state identification to access the library’s computers, which are heavily used by homeless and low-income people for both job searches and entertainment. And, power outlets being an in-demand commodity among the homeless, this month they installed a cellphone charging station.
By April, they plan to hire a part-time social worker to work directly with homeless patrons.”
“‘It was really odd and we couldn’t quite figure it out,’ Auckland Libraries manager Rachael Rivera told The Guardian. ‘We thought someone was playing with us, or it was bored kids.’ It was only in one of their regular meetings with the library’s homeless patrons that the solution revealed itself. Unable to get library cards without an address, or fearing damage to books that they checked out, many people had been tucking their books beneath couches or under shelves so that they could return to them without losing their place.”
“‘That community really values the services we offer and treats the books with a great deal of respect,’ Rivera told the British newspaper. ‘A lot of the guys that come in are extremely well-read and have some quite eccentric and highbrow literary tastes. People are homeless for so many different reasons, and being intelligent and interested in literature doesn’t preclude that.’ The library has since established a special bookshelf behind the front desk to store books for this group of about 50 homeless readers.”
Additionally, Boston Public Library is hiring a reference librarian who will specialize in health and human services and recently launched an addiction recovery resources guide, which includes information on substance use and recovery services designed for active users and their loved ones.”
“We truly strive to provide something for every citizen in the community whether you’re a reader or a user of technology or simply looking for a place to stay during our open hours,” says Sonja Eyler, Director of the Mark and Emily Turner Memorial Public Library.
“This is simply the library doing what the library does — providing learning opportunities and resources for the whole community,” said Vailey Oehlke, Director of Libraries, in a news release. “It just so happens that this is a once in a generation event, right in our backyard, so it’s been a fun and rather unique chance to share in the experience.”
“It’s like if you don’t go into an area that’s poor, you don’t understand or appreciate the area that’s poor,” City Councilman John Garland, a native Roanoker, said during the kickoff meeting at the Jackson Park Library in Southeast Roanoke.